1. Introduction and Problem Description

2. Solution - Service Acceptance Procedure and Fulfillment Processes

3. Effects - Summary of Delivery Process, OBC Service Benefits

4. Testimonial - Customer Review and Recommendation of Service to Others

AD.1.

A Polish company operating in the technology industry encountered an urgent need to deliver small transmitters from Wrocław to Doncaster in the United Kingdom. Due to the demanding nature of the shipment and the need for swift delivery, the company faced the challenge of ensuring efficient and reliable transportation.

AD.2.

Using the recent OBC service transport as an example, the delivery process unfolded as follows:

Urgent Transport Request: At 9:30, we received a request from the client for urgent transport of transmitters from Wrocław to Doncaster. Due to the urgency of the delivery and the need for timely arrival at the destination, we immediately initiated the transportation organization process.

Sending the Offer: Within 30 minutes of the request, our company prepared an offer detailing transportation specifics such as delivery time, route, and service cost. The offer was sent to the client at 10:00.

Courier Pickup of Shipment: Upon acceptance of the offer by the client, we took immediate action to arrange for shipment pickup. A courier was dispatched to the origin location in Wrocław at 11:30 to collect the transmitters.

Air Transport to London: Upon pickup, the shipment was swiftly transported to the airport, where the courier boarded a flight to Luton with the shipment. The size of the shipment (approximately 20x30 cm), akin to carry-on luggage, allowed for flexible and rapid flight preparation and security clearance.

Transfer and Continued Journey: Upon arrival in London, the courier informed the sender and then rented a vehicle to proceed to the final destination - Doncaster. In this case, road transport facilitated the fastest arrival at the shipment's destination address.

Delivery to Destination: Thanks to careful route planning and swift movement, the shipment reached its destination in Doncaster at 23:45, meeting the client's expectations for timely delivery.

The urgent transport execution process involves rapid responses, efficient route planning, and effective utilization of various transportation means, enabling swift delivery to distant locations worldwide in a relatively short time.

AD.3.

Our OBC service ensured rapid delivery of transmitters from Wrocław to Doncaster, meeting the client's expectations regarding time and reliability. Within just 14 hours of the request, the shipment was delivered, contributing to customer satisfaction and maintaining high standards of logistics service.

Key benefits of the OBC service include:

Speed: The shipment was delivered slightly over half a day from the initial contact with the company.

Reliability: The delivery process was free from delays and issues, ensuring the client's confidence that their shipment would arrive on time and undamaged.

Customized Approach: Our company provided the client with a dedicated courier and an optimized delivery route tailored to specific needs.

AD.4.

The OBC service guarantees fast and efficient parcel delivery, meeting even the most urgent and demanding logistical needs. With a flexible approach and professional handling, we ensure not only rapid transportation but also safety and control at every stage of delivery.

"Fast and reliable delivery that meets even the most demanding logistical needs. I recommend Real Logistics to anyone looking for a professional OBC service provider," says a representative of XYZ company.

For companies that cooperate with China, understanding the calendar of Chinese holidays is extremely important. In particular, if we work in the logistics business, it is worth knowing the schedule of days free of work.

The Chinese calendar has a significant impact on this industry. It determines the timetable of transport around the world. Chinese are a nation that celebrates by meeting their loved ones and spending time together. During holidays it is worth sending wishes to our Chinese partners.

Holidays in China and their dates are determined by the lunisolar calendar that is why they are mobile.

Chinese holidays in 2022

Below is a list of all public holidays in China with the days off marked:

• The Chinese New Year (Spring Festival) is at the turn of January and February. It is the most important holiday in China. The Chinese visit their relatives who often live in very distant places. The period of downtime at work can be very long, even a whole month. The Spring Festival celebrations end after 15 days with the Lantern Festival.

Date: February 1, 2022
Holidays: January 31 - February 6, 2022

• New Year's Day - January 1
• Women's Day - March 8
• Tree Planting Festival - March 12
• Qingming Festival (Day of the Dead) - This holiday is about paying tribute to ancestors. During this time, the families clean the graves and pray. Over the graves, relatives burn paper money, phones, cars, clothes, food.

Date: April 5, 2022
Holidays: April 3 - 5, 2022

• Labour Day - May 1
• International Nurses Day - May 12
• Children's Day - June 1
• Dragon Boat Festival - This holiday is related to a legend about the patriot Qu Yuan. After being sentenced to exile, he jumped into the river. People on the boats searched for him while throwing food into the water to satisfy the fishes' hunger. Currently, cities organize dragon boat races (the dragon is a symbol of happiness). During the Dragon Boat Festival, the Chinese eat rice pyramids wrapped in bamboo leaves (zongzi).

Date: April 5, 2022
Holidays: April 3 - 5, 2022

• Anniversary of the Founding of the Chinese Communist Party - July 1
• Chinese People's Liberation Army Day - August 1
• Teacher's Day - September 10
• Mid-Autumn Festival - This is the second most important festival in China. It is related to the legend of Chang'e. The woman drank an immortality potion to save a boy from punishment. After drinking the liquid, she moved to the moon. Since then, her husband and neighbors have made offerings to the moon every year. Nowadays, it is mainly a time of family gatherings and remembrance of distant relatives. The purpose of this holiday is to unite, which is symbolized by the moon and the round shape.

Date: September 10, 2022
Holidays: September 10 - 12, 2022

• National Holiday - The most important public holiday in China. On October 1, 1949, after the victory of the civil war, the People's Republic of China was proclaimed. The defeated (supporters of the National Party of China) withdrew to Taiwan, where they transferred the government of the Republic of China. The celebration of October 1 is followed by a golden week - time off from work. It is the period when the Chinese travel most willingly.

Date: October 1 (permanent holiday)
Holidays: October 1 - 7, 2022